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Terms and Conditions


Description of goods and services

Freightgirls cc T/a Closer2Nature, herein after referred to as C2N, is an on-line shop specializing in environmentally friendly retail products.  The products which are being stocked and sold are made from natural &/or organic ingredients;   or are designed in such a way that their use promotes eco-friendliness, whilst supporting sustainability.  Our range includes, but is not limited to personal care, baby, child, pet, nutritional & household products.

Availability of products

Provision of goods and services by C2N is subject to availability.  Due to the nature of natural & organic products, some ingredients may from time to time be unavailable.  In the event of unavailability, the client will be notified immediately.  A similar product, delayed delivery of your order; mutually agreed alternative option;  or a refund will be offered.

Cancellation of orders

An order can be cancelled if payment for that particular order hasn't been made by the customer yet.    In the event of payment being made by the customer, the order cannot be cancelled, should the said order have been despatched already. 

Delivery of Products

Orders received shall be processed within 24 hours.  Orders are dispatched subject to availability of goods and only upon receipt of payment.  Up and until this point all goods remain the property of C2N.  Orders are despatched depending on the customer's personal preference i.e. via courier service, postal service, or international air mail. 

Payment Options

Payment may be made by electronic bank transfer, cheque deposit or cash deposit.  In the event of a cash deposit a 3 % surcharge shall be levied on the invoice to cover for bank charges.  Banking details to reflect on our Tax Invoice.

Disclaimer

All of our products are described by offering a complete list of ingredients as we receive it from our various suppliers.  We pride ourselves in ensuring that the products we offer our clients are of the highest quality and standard, whilst  maintaining a harmonious relationship with nature.  We undertake to keep information pertaining to every product as accurate and up to date as possible, however in the event of a possible error, C2N cannot accept responsibility.  The use of any products purchased from C2N, is at the purchaser's own risk.  We therefore cannot accept responsibility in the highly unlikely event of an allergic- or adverse reaction to any of our products.  Please contact us immediately via fax or e-mail, should such an instance occur.  Such feedback will be taken further with the manufacturer / supplier of the product and a refund or replacement of this product will be arranged.   Whilst we have taken the utmost care to ensure that our promoted products are of the highest quality and safety, the advice of a medical practitioner is recommended, should a customer be unsure of any of our products, or its ingredients.

Copyright

Our site & its contents may not be used for copying, modification, distribution or reproduction, without the written consent of C2N.   Our site is for the use of customers who wish to browse through our contents and make personal purchases.

Country of Domicile

C2N is a South African registered close corporation whose website is governed by the laws of South Africa.  C2N hereby chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, the following address:

Closer2Nature
PostNet Suite #2
Private Bag X19
7551

Variation

C2N may in its sole discretion, change this agreement or any part thereof at any time without prior notice.

Company Information

This website is run by C2N, based in Durbanville, Cape Town, South Africa


Closer2Nature Contact Details:

Telephone:  (021) 975-5622

Fax:  086 666 06 04

E-mail:  info@closer2nature.co.za

Website:  www.closer2nature.co.za